Mediating Role of Knowledge Sharing in the Nexus among Human Capital, IT Capability, Transactional Leadership and Innovation Performance: Empirical Evidence from Bangladeshi Telecommunication Sector

Lima Nasrin Eni
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Lima Nasrin Eni: Bangladesh Army University of Science and Technology, Saidpur, Nilphamari, Bangladesh.

International Journal of Science and Business, 2022, vol. 9, issue 1, 1-17

Abstract: This research aims to investigate how Knowledge Sharing affects the relationship between Human Capital, IT Capability, Transactional Leadership, and Innovation Performance in the Bangladeshi telecommunication industry. In this quantitative study, a structured questionnaire was utilized to elicit data through a google form applying convenience sampling approach, which targeted 320 respondents working in six Bangladeshi telecommunication firms and yielded 300 useable responses with a response rate of 92 percent. SEM-PLS technique using Smart PLS 3.2.9 and cross-sectional design were used to evaluate the hypotheses in the suggested research model, as well as descriptive statistics was done by SPSS 26 to offer background on the participants. The findings show that human capital, IT capability, and transactional leadership all have a positive and statistically significant influence on Bangladesh's telecommunication sector's knowledge sharing and innovation performance. The findings further reveal that knowledge sharing acted as a mediating factor in the association between human capital, IT capability, transactional leadership, and innovation performance. The current study offers managers with empirical proof that having enough human capital, IT capability, and transactional leadership appears to assist the Bangladeshi telecommunication sector strengthening its potential to boost both radical and incremental innovation performance. To the best of the author's knowledge, this is the first integrated research to look at the interrelationships between Human Capital, IT Capability, Transactional Leadership, and Innovation Performance in the context of the Bangladeshi telecommunication sector using knowledge sharing as a mediator. Overall, the research findings have expanded understanding and introduced new proposals for Bangladesh's telecommunication sector to follow and enhance its innovative performance.

Keywords: Human Capital; IT Capability; Transactional Leadership; Knowledge Sharing; Innovation Performance (search for similar items in EconPapers)
Date: 2022
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