Optimising processes of IT organisation through software products’ configuration management

Ion Buligiu, Sorin Popa and Liviu Ion Ciora
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Liviu Ion Ciora: University of Craiova

Management and Marketing Journal, 2009, vol. VII, issue 1, 111-120

Abstract: The present paper is focused on the efficiency of processes within IT firms which design software products, by finding optimum management solutions for these types of activities. In order to achieve this, we focus on software products configuration management, with specific objectives in documenting and ensuring visibility to the product’s configuration and of the stage of achieving its physical and functional characteristics. Through configuration management, technical and administrative rules are established and applied for designing, developing, producing and supporting the elements of the product’s configuration, in each stage of its lifecycle. The conclusions of this research are focused on evaluating economic effects obtained by implementing the quality management system, according to the ISO 9001:2000 quality standard, while developing software products, at the level of IT firm.

Keywords: configuration management; quality management; product lifecycle; software quality (search for similar items in EconPapers)
JEL-codes: M15 M20 (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:aio:manmar:v:vii:y:2009:i:1:p:111-120

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