STAKEHOLDERS’ PERCEPTION OF THE IMPORTANCE OF DIGITALIZATION IN HEALTHCARE ORGANIZATIONS

Larisa GRIGORIE Patru
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Larisa GRIGORIE Patru: University of Craiova

Management and Marketing Journal, 2022, vol. XX, issue 2, 277-285

Abstract: The study aims to identify whether healthcare organizations agree regarding using medical devices involving artificial intelligence and digital technology. Using quantitative research, we collected 123 valid questionnaires from many stakeholders of healthcare organizations (i.e., patients, doctors, nurses, and managers). The results prove that the digitalization process adds value to the decision-making process. Furthermore, the stakeholders perceive digitization as a process that directly contributes to the improvement of the management of healthcare organizations.

Keywords: healthcare; digitalization; decision-making process; stakeholders (search for similar items in EconPapers)
JEL-codes: M10 M20 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:aio:manmar:v:xx:y:2022:i:2:p:277-285

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