Sustainable public service organisations: A Public Service-Dominant approach

Stephen P. Osborne (), Zoe Radnor, Tony Kinder and Isabel Vidal
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Stephen P. Osborne: University of Edinburgh, Business School, Edinburgh, UK
Zoe Radnor: Loughborough University, School of Business and Economics, Loughborough, UK
Tony Kinder: University of Edinburgh, Business School, Edinburgh, UK

Society and Economy, 2014, vol. 36, issue 3, 313-338

Abstract: This paper argues that the ‘New Public Management’ paradigm for public management theory and practice that has prevailed for the last thirty years is both flawed in theory and has failed in practice. We argue for an alternative to this paradigm that is rooted with the New Public Governance approach and that makes a reality of the Public Service-Dominant Logic for sustainable public services. We derive seven propositions for sustainable business practice for public services organisations from this approach.

Keywords: Public services; sustainable delivery; public service-dominant logic (search for similar items in EconPapers)
JEL-codes: H40 H75 Z18 (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (3)

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