An Empirical Study on Factors Effecting the Job Satisfaction of Employees in the Hospitality Industry – A Case of Danang City, Vietnam
Phuong Tran and
Tran Trung Vinh
Asian Journal of Empirical Research, 2017, vol. 7, issue 7, 160-175
Abstract:
This paper examined the factors affecting the job satisfaction of employees in the hospitality industry, by developing a conceptual model and applying it to a specific context – Danang City, Vietnam. Questionnaire data were collected from 315 employees working in the hospitality industry, Danang city. The results of empirical tests using a structural equation model support all the research hypotheses. The results indicate that job satisfaction is influenced by workplace environment; pay and promotion potential; fairness and workplace relationships. Finally, the specific theoretical and managerial implications of the results are discussed.
Keywords: Workplace environment; Pay and promotion potential; Fairness; Workplace relationships; Job satisfaction; Structural Equation Model (SEM) (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:asi:ajoerj:v:7:y:2017:i:7:p:160-175:id:3985
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