Identify Effective Critical Success Factors on ERP Implementation in Public Organizations (in Persian)

Habibollah Taherpour-Kalantari (), Farajollah Rahnavard () and Mona Abolhasani ()
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Habibollah Taherpour-Kalantari: Iran
Farajollah Rahnavard: Iran
Mona Abolhasani: Iran

Management and Development Process Quarterly (٠صلنامه ٠رایند مدیریت و توسعه), 2011, vol. 24, issue 2, 5-22

Abstract: Today, Enterprise Resource Planning (ERP) systems have emerged as the core of successful information management of organizations. Yet a great number of ERP implementations were failed because organizations consider buying of ERP systems as adequate by itself. Enterprise Resource Planning (ERP) systems are highly complex information systems whose successful implementation is influenced by a large number of factors Organizations should be aware of the most critical factors for success (CSF) in ERP implementation and create them. This article tries to identify the critical success factors in ERP implementation projects. First, a number of 23 critical success factors on implementation of ERP were pinpointed according to the review of the related literature. Based on these CSFs, a questionnaire with 84 questions was prepared and distributed among the research statistical population. Using of Varimax method in Factor Analysis, effective factors on ERP implementation were determined: 1) strategic factor, 2) tactic factor, 3) Appropriate choice factor, and 4) control & monitoring factor. Total of explained variance of these factors was 75/343.

Keywords: Enterprise Resource Planning (ERP); Critical Success Factors; Factor Analysis; Conceptual Model; System Deployment (search for similar items in EconPapers)
Date: 2011
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