Developing a Model to Assess Managers’ General Competencies in the Iranian State-Owned Banks (in Persian)

Ali Ehtesham (), Ali Jahangiri (), Mahmoud Agha-Mohammad-Ali Shirazi () and Seyed Mohammad Zahedi ()
Additional contact information
Ali Ehtesham: Institute for Management and Planning Studies
Ali Jahangiri: Management Department, Institute for Management and Planning Studies
Mahmoud Agha-Mohammad-Ali Shirazi: Shahid Beheshti University, Tehran, Iran
Seyed Mohammad Zahedi: Retired Faculty, State Management Training Center, Tehran, Iran.

Management and Development Process Quarterly (٠صلنامه ٠رایند مدیریت و توسعه), 2019, vol. 32, issue 2, 63-90

Abstract: The main objective of this study is to propose a systematic way to develop and validate a model of competency and to provide an instrument for measuring the competencies of state-owned bank managers at basic, intermediate, and senior levels. To achieve this goal, a combination of qualitative and quantitative research approaches were used. Questionnaires and deep interviews were administered to 100 managers of these banks. Findings show that to evaluate the competencies of the managers, we need to apply 111 indexes, each bearing a different multiplier, compiled in 5 dimensions including individual-personality, individual-mental (cognitive), interpersonal (social), organizational, and managerial. Moreover, we need 16 factors including sticking to values and ethics, personality credibility, action orientation, thinking and analyzing ability, ability to learn, mega capability, effective communication, ability to negotiate, ability to work with teams, general knowledge and skills, specialty knowledge, marketing and customer orientation, strategic leadership, managing an organizational unit, managing people, and basic managerial skills. This research also provides some managerial and research recommendations based on which, one can introduce competency management in the Iranian state-owned banks.

Keywords: Assessment Model; Developing Competency Components; General Competencies; Evaluating Competencies; Iranian State-bank Managers. (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
http://jmdp.ir/article-1-3305-en.pdf (application/pdf)
http://jmdp.ir/article-1-3305-en.html (text/html)
http://jmdp.ir/article-1-3305-fa.html (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:auv:jijmdp:v:32:y:2019:i:2:p:63-90

Access Statistics for this article

More articles in Management and Development Process Quarterly (٠صلنامه ٠رایند مدیریت و توسعه) from Institute for Management and Planning studies Contact information at EDIRC.
Bibliographic data for series maintained by Nahid Jebeli ( this e-mail address is bad, please contact ).