Robotic process automation and the power of automation in the workplace

Raj Samra
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Raj Samra: Senior Manager, PwC, USA

Journal of AI, Robotics & Workplace Automation, 2021, vol. 1, issue 1, 58-62

Abstract: Robotic process automation (RPA) is a powerful tool for performing manual, time-consuming, rules-based office activities more effectively by reducing cycle time and at lower costs than other automation solutions. RPA can have a major effect on a company’s operations and strategic positioning and serves as a base for machine learning (ML), artificial intelligence (AI) and the creation of a more autonomous sector. This paper discusses how two of RPA’s most significant advantages — ease of deployment and improved speed and agility — are often overlooked. The paper advises business leaders to concentrate on automating as much as possible, focusing on front-end processes, optimising efficiency and striving for auditability.

Keywords: Robotic process automation (RPA); cycle time; operations; strategic positioning; machine learning (ML); artificial intelligence (AI); automating; front-end processes (search for similar items in EconPapers)
JEL-codes: G2 M15 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:aza:airwa0:y:2021:v:1:i:1:p:58-62

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