Six ways AI is delivering value for organisations drawing on real-world case studies and offering actionable insights

Nitin Mittal and Irfan Saif
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Nitin Mittal: Deloitte, USA
Irfan Saif: US AI Co-leader, Deloitte Risk & Financial Advisory, USA

Journal of AI, Robotics & Workplace Automation, 2022, vol. 2, issue 1, 63-69

Abstract: After decades as science fiction fantasy, artificial intelligence (AI) has made the leap to practical reality and is quickly becoming a competitive necessity. Yet, amid the current frenzy of AI advancement and adoption, many leaders and decision makers still have significant questions about what AI can actually do for their businesses. This paper highlights compelling, business-ready use cases for AI across six major industries: consumer; energy, resources and industrials; financial services; government and public services; life sciences and health care; and technology, media and telecommunications. The goal is to give readers a much clearer sense of what AI is capable of achieving in a business context — now, and over the next several years — so that business leaders and AI practitioners can make smart decisions about when, where and how to deploy AI within their own organisations and how much time, money and attention they should be investing in it today.

Keywords: artificial intelligence (AI); machine learning (ML); innovation; automation; technology adoption (search for similar items in EconPapers)
JEL-codes: G2 M15 (search for similar items in EconPapers)
Date: 2022
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