AI-driven influencer marketing: Comparing the effects of virtual and human influencers on consumer perceptions

Marvin Böhndel, Martin Jastorff and Christian Rudeloff
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Marvin Böhndel: About You SE & Co. KG, Germany
Martin Jastorff: Hochschule Macromedia, Germany
Christian Rudeloff: Hochschule Macromedia, Germany

Journal of AI, Robotics & Workplace Automation, 2023, vol. 2, issue 2, 165-174

Abstract: Computer-generated virtual influencers are currently one of the most important brand communication trends driven by artificial intelligence (AI). While numerous studies on human social media influencers already exist, the field of virtual influencers is still largely unexplored, which is especially true regarding their impact on consumer perceptions. Against this background, the aim of this paper is to empirically investigate consumer perceptions of virtual influencers in comparison with traditional social media influencers. We conduct an exploratory experiment to test the effect of virtual and human influencers on perceived credibility, competence and likeability as well as on purchase intentions. The results show no significant differences between virtual and human influencers, except for the variable likeability. Implications for management and future research are discussed.

Keywords: virtual influencers; CGI influencers; AI-driven influencers; social media influencers; SMI; influencer marketing; consumer perceptions; purchase intentions (search for similar items in EconPapers)
JEL-codes: G2 M15 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:aza:airwa0:y:2023:v:2:i:2:p:165-174

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