From pilot to scale: Considerations for expanding AI across an organisation

Fuad Hendricks
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Fuad Hendricks: Managing Director, Hark Consultants, UK

Journal of AI, Robotics & Workplace Automation, 2025, vol. 4, issue 1, 25-34

Abstract: Artificial intelligence (AI), especially Generative AI (GenAI), has been reshaping the business and public sector landscapes, forcing organisations to evaluate their digital strategies or risk falling behind their counterparts. However, technology alone does not guarantee success and return on investment, organisations must also establish core foundations. These fundamentals span capabilities such as organisational talent strategies, data management and governance and data ethics to harness the benefits of AI effectively. GenAI has been the catalyst for change. This paper explores the considerations for successful AI deployments and outlines the concepts that emphasise talent development, data governance, responsible innovation and well-aligned strategic objectives enabling leaders to position their organisations for sustainable AI-driven growth. This paper is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.

Keywords: artificial intelligence; generative AI; data governance; AI readiness; automation; data literacy; talent management; organisational culture; responsible AI; digital transformation (search for similar items in EconPapers)
JEL-codes: G2 M15 (search for similar items in EconPapers)
Date: 2025
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