Inclusive excellence online: Pandemic lessons learned supporting traditionally underserved students

Ken Baron, John Fritz and Yvette Mozie-Ross
Additional contact information
Ken Baron: University of Maryland, USA
John Fritz: University of Maryland, USA
Yvette Mozie-Ross: University of Maryland, USA

Advances in Online Education: A Peer-Reviewed Journal, 2023, vol. 2, issue 1, 60-70

Abstract: When the COVID-19 pandemic hit and all higher education pivoted to online learning, the University of Maryland, Baltimore County (UMBC) created ‘Finish Line’, a programme designed to help former students with some college, but no degree to complete their studies, often several years after they had left the institution. More than 200 students have done so to date, which was a surprising pandemic silver lining for an institution with fewer than 5 per cent of all courses delivered online before 2020. But was Finish Line just a temporary strategic initiative to get through a global health crisis? Or could it also be a proof of concept for how to meet and support ‘non-traditional’ adult learners where they are — and want to go? In this reflective case study, we offer candid lessons learned to go beyond the logistics of an enrolment management strategy of ‘re-recruiting’ former students through the affordances of online education to reassessing and redefining our ‘inclusive excellence’ mission in a post-pandemic, often digital-first world.

Keywords: inclusive excellence; student success; online education; institutional transformation (search for similar items in EconPapers)
JEL-codes: A2 I2 (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
https://hstalks.com/article/8013/download/ (application/pdf)
https://hstalks.com/article/8013/ (text/html)
Requires a paid subscription for full access.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aza:aoe000:y:2023:v:2:i:1:p:60-70

Access Statistics for this article

More articles in Advances in Online Education: A Peer-Reviewed Journal from Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().