Methods to enhance community through messaging in the online classroom

Karen Gebhardt and Kelly Mckenna
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Karen Gebhardt: Department of Economics, USA
Kelly Mckenna: School of Education, USA

Advances in Online Education: A Peer-Reviewed Journal, 2024, vol. 3, issue 1, 6-15

Abstract: This descriptive educational practice paper details how instructor-initiated messaging can be implemented to enhance community and student–instructor connection in the online classroom. Messaging such as e-mails, announcements, alerts or phone calls is often used as a way to inform or clarify course content or expectations, remediate or encourage student performance, or to build community. Messaging is a deliberate form of instructor-initiated one-way communication that is not included in the body of the course content when the course was designed. In this paper, various types of instructor-initiated messaging will be described. Dimensions of messaging, such as level of personalisation and whether the message is public or private, will be explored. Additionally, a use case will be presented from an economics department in a large public university. Instructors and online administrators can use this information to systematically develop and integrate messages into online courses to enhance community.

Keywords: online education; community; teaching methods; online interactions; messages (search for similar items in EconPapers)
JEL-codes: A2 I2 (search for similar items in EconPapers)
Date: 2024
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