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New donor stewardship: Using marketing automation to deepen engagement

Shelly Baker

Journal of Education Advancement & Marketing, 2019, vol. 4, issue 1, 28-41

Abstract: New marketing automation technology offers an opportunity to automate stewardship activities, reducing staff and resource demands while improving donor engagement. This case study on how Perimeter Institute has launched a nurture path for first-time donors to improve stewardship communication provides information on considerations and learnings other organisations can apply in considering whether to adopt these tools and how to implement them.

Keywords: stewardship; marketing; automation; nurturing; e-mail (search for similar items in EconPapers)
JEL-codes: M3 (search for similar items in EconPapers)
Date: 2019
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