Reflections on a rebrand: From a campus divided to a unified university
Betsy Bugg Holloway and
Laine Williams
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Betsy Bugg Holloway: Vice President for Marketing & Communication and Professor of Marketing, Samford University, 800 Lakeshore Drive, Birmingham, AL 35229, USA
Laine Williams: Creative Director, Samford University, 800 Lakeshore Drive, Birmingham, AL 35229, USA
Journal of Education Advancement & Marketing, 2019, vol. 4, issue 3, 239-250
Abstract:
Strategic brand management has never been more important in higher education than it is today. Branding is, however, particularly challenging in the context of a typical university campus. Limited budgets, relatively low understanding and appreciation for marketing and the prevalence of disparate sub-brands, all create a difficult environment in which to establish centralised branding processes and strong institutional brands. This paper provides reflections on a university rebrand that moved a university from being a divided campus to a unified one. The paper addresses the story of this rebrand, processes followed and impactful outcomes achieved as a result. The paper concludes with lessons learned and implications that may benefit other higher education marketers in the future.
Keywords: brand management; brand identity; brand personality; positioning; sub-brand (search for similar items in EconPapers)
JEL-codes: M3 (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jeam00:y:2019:v:4:i:3:p:239-250
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