‘Nothing gets done and no one knows why’: PCS and workplace control of Lean in HM Revenue and Customs

Bob Carter, Andy Danford, Debra Howcroft, Helen Richardson, Andrew Smith and Phil Taylor

Industrial Relations Journal, 2012, vol. 43, issue 5, 416-432

Date: 2012
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DOI: 10.1111/irj.2012.43.issue-5

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