User training for on‐line information retrieval systems

Dineh Moghdam

Journal of the American Society for Information Science, 1975, vol. 26, issue 3, 184-188

Abstract: The early 1970's have clearly shown a trend toward the use of on‐line systems as the ideal medium for information retrieval. The emphasis placed on direct access by the practitioners in the field, rather than delegated searches through information specialists, leads to the growing need for an efficient design in training transient user groups. Printed manuals, live help, audiovisual presentations and on‐line instruction have all been used with varying degrees of success. The author contends that the use of computer‐assisted in‐ struction in conjunction with the on‐line information retrieval system is the most promising form of instruc‐ tion in that the medium itself, as well as the message, may be used to acquaint the novice searcher with an interactive userhystem interface.

Date: 1975
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