Inside the search process: Information seeking from the user's perspective

Carol C. Kuhlthau

Journal of the American Society for Information Science, 1991, vol. 42, issue 5, 361-371

Abstract: The article discusses the users' perspective of information seeking. A model of the information search process is presented derived from a series of five studies investigating common experiences of users in information seeking situations. The cognitive and affective aspects of the process of information seeking suggest a gap between the users' natural process of information use and the information system and intermediaries' traditional patterns of information provision. © 1991 John Wiley & Sons, Inc.

Date: 1991
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https://doi.org/10.1002/(SICI)1097-4571(199106)42:53.0.CO;2-#

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Persistent link: https://EconPapers.repec.org/RePEc:bla:jamest:v:42:y:1991:i:5:p:361-371

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