Realigning and reeducating staff

Thomas E. Sappington

Journal of the American Society for Information Science, 1994, vol. 45, issue 5, 339-341

Abstract: To integrate services and improve quality, Information Services (IS) participated in a formal training experience. Staff and managers participated in one of three image workshops designed to clarify how the various groups perceived one another. A subsequent day‐long training experience involved all employees in six collaborative problem‐solving activities. Analysis of their performance at these tasks highlighted the need for communication and linkages between planning and implementation. © 1994 John Wiley & Sons, Inc.

Date: 1994
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https://doi.org/10.1002/(SICI)1097-4571(199406)45:53.0.CO;2-I

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Persistent link: https://EconPapers.repec.org/RePEc:bla:jamest:v:45:y:1994:i:5:p:339-341

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