Personalization in text information retrieval: A survey

Jingjing Liu, Chang Liu and Nicholas J. Belkin

Journal of the Association for Information Science & Technology, 2020, vol. 71, issue 3, 349-369

Abstract: Personalization of information retrieval (PIR) is aimed at tailoring a search toward individual users and user groups by taking account of additional information about users besides their queries. In the past two decades or so, PIR has received extensive attention in both academia and industry. This article surveys the literature of personalization in text retrieval, following a framework for aspects or factors that can be used for personalization. The framework consists of additional information about users that can be explicitly obtained by asking users for their preferences, or implicitly inferred from users' search behaviors. Users' characteristics and contextual factors such as tasks, time, location, etc., can be helpful for personalization. This article also addresses various issues including when to personalize, the evaluation of PIR, privacy, usability, etc. Based on the extensive review, challenges are discussed and directions for future effort are suggested.

Date: 2020
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