Hands on: Information Experiences as Sources of Value

Yonit Rusho and Daphne R. Raban

Journal of the Association for Information Science & Technology, 2020, vol. 71, issue 6, 671-684

Abstract: Value perception increases when people engage in producing physical objects. However, information differs from physical objects by being intangible and easy‐to‐copy. Information as an experience good is inherently challenging to evaluate a priori; therefore, comparing value before and after different types of experience is likely to inform theory about users' preferences regarding information. Prior research mostly refers to consuming information and rarely considers the experience of producing information as a factor affecting information value. The current research compares the effect of experiencing online information through production and consumption processes on value perception. In a set of 6 experiments with 178 participants, willingness‐to‐pay by consumers and willingness‐to‐accept payment by producers are measured before and after consumption and production of information, independently and as repeated measures. In the experiments, we define and implement a framework for an information production process. The results show that the value of information is dynamic. Value perception increased after experiencing information, especially when people engaged in producing information compared to consuming it. This study offers a window toward the practical design of new digital information products.

Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://doi.org/10.1002/asi.24288

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bla:jinfst:v:71:y:2020:i:6:p:671-684

Ordering information: This journal article can be ordered from
http://www.blackwell ... bs.asp?ref=2330-1635

Access Statistics for this article

More articles in Journal of the Association for Information Science & Technology from Association for Information Science & Technology
Bibliographic data for series maintained by Wiley Content Delivery ().