Artificial intelligence in the work context

Mohammad Hossein Jarrahi, Christoph Lutz, Karen Boyd, Carsten Oesterlund and Matthew Willis

Journal of the Association for Information Science & Technology, 2023, vol. 74, issue 3, 303-310

Abstract: Artificial intelligence (AI) reconfigures work and organization, while work and organization shape AI. In this special issue, we explore these mutual transformations and how they play out across industries and occupations. We argue that, to truly appreciate this transformative power, the use of AI should be understood in relation to key dimensions of the work context. In this editorial, we discuss the sociotechnical dynamics of AI implementation, the research landscape of AI in the context of work, and key contextual factors on the macro‐ and micro‐level that help understand the AI‐work nexus. We then provide directions for future research at the intersection of work and AI.

Date: 2023
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