At the crossroads of logics: Automating newswork with artificial intelligence—(Re)defining journalistic logics from the perspective of technologists

Stefanie Sirén‐Heikel, Martin Kjellman and Carl‐Gustav Lindén

Journal of the Association for Information Science & Technology, 2023, vol. 74, issue 3, 354-366

Abstract: As artificial intelligence (AI) technologies become more ubiquitous for streamlining and optimizing work, they are entering fields representing organizational logics at odds with the efficiency logic of automation. One such field is journalism, an industry defined by a logic enacted through professional norms, practices, and values. This paper examines the experience of technologists developing and employing natural language generation (NLG) in news organizations, looking at how they situate themselves and their technology in relation to newswork. Drawing on institutional logics, a theoretical framework from organizational theory, we show how technologists shape their logic for building these emerging technologies based on a theory of rationalizing news organizations, a frame of optimizing newswork, and a narrative of news organizations misinterpreting the technology. Our interviews reveal technologists mitigating tensions with journalistic logic and newswork by labeling stories generated by their systems as nonjournalistic content, seeing their technology as a solution for improving journalism, enabling newswork to move away from routine tasks. We also find that as technologists interact with news organizations, they assimilate elements from journalistic logic beneficial for benchmarking their technology for more lucrative industries.

Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.1002/asi.24656

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bla:jinfst:v:74:y:2023:i:3:p:354-366

Ordering information: This journal article can be ordered from
http://www.blackwell ... bs.asp?ref=2330-1635

Access Statistics for this article

More articles in Journal of the Association for Information Science & Technology from Association for Information Science & Technology
Bibliographic data for series maintained by Wiley Content Delivery ().