PERFORMANCE IN PLANNING A LARGE PROJECT [1]

S. N. Woodward

Journal of Management Studies, 1982, vol. 19, issue 2, 183-198

Abstract: Performance assessment in matrix structures is particularly problematical, for matrix structures themselves represent a compromise, and performance within the structure usually requires achievement of an ‘even balance’—and there are no conventions for judging ‘evenness’. Analysis of a planning project in British Rail suggests that under conditions of ‘conservative incrementalism’, the agreement of interested parties itself constitutes evidence of successful performance in a matrix structure, as well as providing essential pre‐construction monitoring. More generally, where conventional performance indicators are deficient or inadequate, analysis of the problems in the task environment provides a base against which to assess performance.

Date: 1982
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