UNDERSTANDING INDUSTRIAL CRISES[1]

Paul Shrivastava, Ian I. Mitroff, Danny Miller and Anil Miclani

Journal of Management Studies, 1988, vol. 25, issue 4, 285-303

Abstract: This article provides a conceptual framework for understanding industrial crises. These crises are organizationally‐based disasters which cause extensive damage and social disruption, involve multiple stakeholders, and unfold through complex technological, organizational and social processes. The characteristics of industrial crises are illustrated through a comparison of three diverse crises ‐ the Bhopal disaster, the Tylenol poisonings, and the explosion of the space shuttle Challenger. Relationships among these characteristics are presented in a model of industrial crisis. Some issues for further research are identified.

Date: 1988
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Persistent link: https://EconPapers.repec.org/RePEc:bla:jomstd:v:25:y:1988:i:4:p:285-303

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