Barriers to Managing Diversity in a UK Constabulary: The Role of Discourse

Penny Dick and Catherine Cassell

Journal of Management Studies, 2002, vol. 39, issue 7, 953-976

Abstract: The literature on diversity management has tended to obfuscate some of the theoretical and methodological shortcomings associated with research in this area. Specifically, the literature tends to make a number of rather naïve assumptions about the experiences and aspirations of disadvantaged groups. This paper seeks to problematize the universalist and partisan tendencies that typify much of the diversity literature by focusing on the issue of ‘resistance’. Using a form of discourse analysis informed by Foucauldian principles, the paper explores how ‘resistance’ to diversity initiatives is expressed by both ‘dominant’ and ‘subordinated’ groups in a UK police force. It is argued that ‘resistance’ is better thought of as a discursive resource that can be drawn upon to justify or account for one’s own organizational experiences and, in turn, the need to both justify and account for one’s experiences is located in broader discursive fields that reproduce dominant ideologies of liberal democracies. The theoretical implications of this position are discussed and a case is presented for more critical and theoretical approaches in the diversity management literature.

Date: 2002
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