Employee Dissatisfaction and Intentions to Quit: New Evidence and Policy Recommendations

O’Connor Kelsey J. (), Riillo Cesare A. F. () and Slater Giulia ()
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O’Connor Kelsey J.: Senior Researcher, STATEC Research (National Statistical Office of Luxembourg), 12 Boulevard Du Jazz, 4370 Esch-Belval Sanem, Luxembourg
Riillo Cesare A. F.: Senior Researcher, STATEC Research (National Statistical Office of Luxembourg), 12 Boulevard Du Jazz, 4370 Esch-Belval Sanem, Luxembourg
Slater Giulia: Researcher, STATEC Research (National Statistical Office of Luxembourg), 12 Boulevard Du Jazz, 4370 Esch-Belval Sanem, Luxembourg

The B.E. Journal of Economic Analysis & Policy, 2025, vol. 25, issue 3, 793-805

Abstract: The workplace experienced a profound shift during the COVID-19 pandemic, in which many individuals reassessed their careers and considered leaving their jobs. However, this shift does not appear to have affected Europe, especially Luxembourg, as it did the United States. We show the share of employees actively seeking a new job actually declined in Luxembourg during the pandemic (2019–22). We argue this is likely due to relatively stable job satisfaction in the country, as well as the fact that job satisfaction is the strongest predictor of employees’ intentions to quit in Luxembourg. In particular, employees who were dissatisfied with their jobs were 22 percentage points more likely quit in 2023. We conclude with a broader discussion on the benefits of workplace well-being (including job satisfaction) and how to enhance it. Essentially, improving job quality should reduce employee resignations and lead to better workplace outcomes.

Keywords: quit; resignation; job satisfaction; workplace well-being; productivity; great resignation (search for similar items in EconPapers)
JEL-codes: J24 J28 J63 M50 (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1515/bejeap-2024-0293

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