The Interplay of Humans, Technology, and Organizations in Realizing AI’s Productivity Promise

Hölzle Katharina (), Rose Robert and Kaschub Verena Lisa
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Hölzle Katharina: Institute for Human Factors Engineering, 9149 University of Stuttgart , Nobelstr. 12, Stuttgart 70174, Germany
Rose Robert: Fraunhofer Institute for Industrial Engineering IAO, Nobelstr. 12, Stuttgart 70569, Germany
Kaschub Verena Lisa: Fraunhofer Institute for Industrial Engineering IAO, Nobelstr. 12, Stuttgart 70569, Germany

The Economists' Voice, 2024, vol. 21, issue 2, 357-362

Abstract: The integration of artificial intelligence (AI) in the workplace is at a nascent stage, presenting both substantial opportunities and challenges for productivity growth. We argue that AI’s potential will only be truly realized through strategic investments in human skills and comprehensive organizational redesign. Drawing on interdisciplinary insights, we highlight the critical role of AI-human collaboration, continuous workforce skill development, and adaptive organizational practices. We conclude with recommendations to create a human-centered environment conducive to AI-driven productivity gains through its assistance, augmentation, and automation capabilities.

Keywords: artificial intelligence; productivity; technological innovation; human-centered AI; human-in-the-loop (search for similar items in EconPapers)
JEL-codes: J24 O32 O33 (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1515/ev-2024-0053

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