Complex Needs or Simplistic Approaches? Homelessness Services and People with Complex Needs in Edinburgh

Manuel Macias Balda
Additional contact information
Manuel Macias Balda: Academy of Government, University of Edinburgh, UK, and School of Sociology, University of Guayaquil, Ecuador

Social Inclusion, 2016, vol. 4, issue 4, 28-38

Abstract: This research addresses how homelessness services from the statutory and voluntary sector are working for people with complex needs in the City of Edinburgh. Using a qualitative approach, it analyses the service providers’ perspectives on the concept, challenges and what works when dealing with this group of people. It also explores the opinions of a sample of service users, categorised as having complex needs, regarding the accommodation and support they are receiving. After analysing the data, it is argued that homelessness agencies do not have an appropriate cognitive nor institutional framework that facilitates an effective approach to work with people with complex needs. The lack of a sophisticated understanding that recognises the relational difficulties of individuals and the presence of structural, organisational, professional and interpersonal barriers hinder the development of positive long-term relationships which is considered as the key factor of change. For this reason, it is recommended to address a set of factors that go beyond simplistic and linear approaches and move towards complex responses in order to tackle homelessness from a broader perspective and, ultimately, achieve social inclusion.

Keywords: complex needs; complexity; homelessness; public policy; Scotland; social exclusion (search for similar items in EconPapers)
Date: 2016
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.cogitatiopress.com/socialinclusion/article/view/596 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:cog:socinc:v4:y:2016:i:4:p:28-38

DOI: 10.17645/si.v4i4.596

Access Statistics for this article

Social Inclusion is currently edited by Mariana Pires

More articles in Social Inclusion from Cogitatio Press
Bibliographic data for series maintained by António Vieira () and IT Department ().