Conflict and Complexity: Goal Diversity and Organizational Search Effectiveness

Michael Cohen

American Political Science Review, 1984, vol. 78, issue 2, 435-451

Abstract: There is a long-standing concern in organization theory with the effect of conflict on search. This article uses a computer model of organizational decision making to demonstrate an effect called “search-enhancing conflict”: organizational decision-making performance when there are conflicting subgoals may be better than it would be if all subunits evaluated alternatives in terms of a single organizational goal.

Date: 1984
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