Using Performance Measures to Assess Performance of Indoor and Outdoor Aquatic Centres

Gary Howat, Gary Crilley and Duncan Murray

Journal of Management & Organization, 2005, vol. 11, issue 1, 6-16

Abstract: A recent trend throughout Australia has been to develop multi-purpose indoor public aquatic centres in favour of outdoor pools. Such major policy and planning decisions often rely on consultants' feasibility studies, yet there is limited comprehensive industry-wide data available on which to base such decisions. The industry-wide performance measures discussed in this paper help fill this void by providing objective data to support the contention that multi-purpose indoor aquatic centres tend to outperform centres with solely outdoor pools. The key indicators of performance are based on financial viability and community participation data for a sample of Australian public aquatic centres.

Date: 2005
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