Job and work context elements in fostering employee creative behavior: exploring the moderating role of work passion

Hazel Melanie Ramos, Michael Mustafa and Siti Khadijah Zainal Badri

Journal of Management & Organization, 2025, vol. 31, issue 3, 1263-1282

Abstract: How does employees' work context and job characteristics influence their creative behavior? To explore this question, this study draws on the Job Demands – Job Resources (JD-R) model to examine the role of excessive work overload and training and development on employee creative behaviors. Additionally, the study explores whether employees' work passion mitigates or enhances the effects of work overload and training and development on their creative behavior. Data from 142 employee–supervisor dyads in a Singaporean telecommunications organization showed that work overload had a marginally significant positive effect on employee creative behavior. Additionally, employees' work passion was found to enhance the effects of training and development on their creative behavior. The study contributes to ongoing debates in the literature regarding how specific characteristics of one's job and targeted human resource practices may foster employee creativity.

Date: 2025
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