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Socially Responsible human resource management and employees' turnover intention: the effect of psychological contract violation and moral identity

Hongdan Zhao, Yuanhua Chen, Yujuan Xu and Qiongyao Zhou

Journal of Management & Organization, 2025, vol. 31, issue 3, 1283-1300

Abstract: This study explores the impact of socially responsible human resource management (SR-HRM) on the turnover intention by exploring the effects of psychological contract violation (PCV) and moral identity. Using a sample of 284 employees in China, we found that PCV mediated the negative relationship between SR-HRM and turnover intention. Moral identity moderated the direct effect of PCV on turnover intention as well as the indirect effect of SR-HRM on turnover intention via PCV, such that both the direct and indirect effects were stronger for employees with a low level of moral identity compared to those with the high level of moral identity. Findings from this study provide a greater understanding of the internal mechanisms and boundary conditions of SR-HRM that affect turnover intentions. Study findings also provide guidance to organizations seeking to reduce employee turnover.

Date: 2025
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