Improving Confidence and Accuracy in Performance Appraisals

Paul L. Nesbit and Robert E. Wood

Journal of Management & Organization, 2002, vol. 8, issue 2, 40-51

Abstract: The paper presents findings of a study evaluating the impact of performance appraisal training on rating accuracy and perceived rating ability. 41 supervisors from a telecommunications firm took part in the training evaluated video vignettes and completed a questionnaire measuring self-efficacy beliefs about rating, goal intentions, and feelings about future rating behaviour. Supervisors in a control group (n = 12) also rated the video and completed the questionnaire. Trained supervisors showed increased accuracy on video ratings of work behaviour over the course of the training and an increase in self-efficacy measures. Control group supervisors by comparison decreased their accuracy of rating over the same time period while self-efficacy ratings remained constant. Impact of training on satisfaction and goals of participants is also presented.

Date: 2002
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Persistent link: https://EconPapers.repec.org/RePEc:cup:jomorg:v:8:y:2002:i:02:p:40-51_00

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