Students’ Attitudes and Experiences with ChatGPT as a Reference Service Tool in a Nigerian University: A Comprehensive Analysis of User Perceptions

Bolaji David Oladokun, Kudu Dogara and Muhammed Yusuf

SAP Gamification and Augmented Reality, 2024

Abstract: The study explores the attitudes and experiences of undergraduate students towards the use of ChatGPT for reference services tool. Findings indicated that there is a growing popularity of ChatGPT on a global scale, while acknowledging its increasing adoption among understudied students. Findings reveal that ChatGPT holds potential advantages, such as time-saving capabilities and expansive knowledge, the study reveals its limitations. Issues surrounding reliability of information, inability to comprehend emotions, and currency of information stand out as constraints to the use of ChatGPT. The study recommends that library websites should be designed and incorporated with Chatbots interface.

Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
https://southam.pub/journals/files/gr/gr202436en.pdf (application/pdf)
https://southam.pub/journals/files/gr/gr202436es.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:cwf:grarti:gr202436

DOI: 10.56294/gr202436

Access Statistics for this article

More articles in SAP Gamification and Augmented Reality from South American Publishing
Bibliographic data for series maintained by South American Publishing Journals Manager ().