The Effect of Communication Problems on Productivity in Hotel Operations: A Qualitative Application

Kürşad Sayin

Journal of Innovative Business and Management, 2019, vol. 11, issue 2

Abstract: Front office department in hotel businesses generally consists of reception, reservation, switchboard operator and concierge departments in hotels.

Keywords: communication; front office; hospitality businesses; hotels; productivity (search for similar items in EconPapers)
JEL-codes: D83 J53 L83 (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:dob:journl:v:11:y:2019:i:2:a:6

DOI: 10.32015/JIBM/2019-11-2-6

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