Firm-specific determinants of internet services adoption

Francesco Fasano () and Maurizio La rocca ()
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Francesco Fasano: University of Calabria
Maurizio La rocca: University of Calabria

Economics Bulletin, 2023, vol. 43, issue 2, 1202 - 1207

Abstract: This paper studies the firm-specific factors that determine the adoption of internet banking in Italian firms. Results show that more profitable, older and larger firms that are expected to have a stronger banking relationship use more internet services. Implications suggest banks for developing facilities and improving their online services in order to empower the adoption of internet banking for smaller and younger businesses.

Keywords: Bank; Internet Banking; Internet Adoption; Digitalization (search for similar items in EconPapers)
JEL-codes: G3 M1 (search for similar items in EconPapers)
Date: 2023-06-30
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