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ECB Communication with the wider public

Marius Gardt, Siria Angino, Simon Mee and Gabriel Glöckler

Economic Bulletin Articles, 2022, vol. 8

Abstract: How central banks communicate matters. Communication has become a key instrument to make policy more effective and improve central banks’ transparency and accountability, ultimately helping to build trust among the wider public whom they serve. As part of its recent strategy review, the ECB analysed how its communication, in particular with the wider public, can be improved. This article further complements the findings of the strategy review. The article aims to provide a better understanding of the ECB’s audiences among the wider public, what matters to them, and what happens between the sending and the receiving end of ECB communication. The findings point to possible avenues to make the ECB’s monetary policy communication more effective. JEL Classification: E52, E58

Keywords: central bank communication; monetary policy; social media; trust (search for similar items in EconPapers)
Date: 2022-01
Note: 1719946
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