Deployment of Six Sigma Methodology in Phacoemulsification Cataract Surgeries

Ibrahim Sahbaz, Mehmet Taner, Gamze Kagan, Huseyin Sanisoglu, Engin Erbas, Ebubekir Durmus, Meltem Tunca and Hazar Enginyurt
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Ibrahim Sahbaz: Department of Opticianry, Uskudar University, Istanbul, Turkey
Gamze Kagan: Department of Occupational Health and Safety, Uskudar University, Istanbul, Turkey
Huseyin Sanisoglu: Department of Ophthalmology, Haydarpaþa Numune Education and Research Hospital, Istanbul, Turkey
Engin Erbas: Institute of Health Sciences, Uskudar University, Istanbul, Turkey
Ebubekir Durmus: Department of Ophthalmology, Haydarpaþa Numune Education and Research Hospital, Istanbul, Turkey
Meltem Tunca: Department of Ophthalmology, Haydarpaþa Numune Education and Research Hospital, Istanbul, Turkey
Hazar Enginyurt: Department of Business Administration, Adnan Menderes University, Aydýn, Turkey

International Review of Management and Marketing, 2014, vol. 4, issue 2, 123-131

Abstract: The purpose of this study is to show how a public eye care center in Turkey initiated Six Sigma principles to reduce the number of complications encountered during and after phacoemulsification cataract surgeries.To analyze the 3-year data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control (DMAIC) improvement cycle such as SIPOC table, Fishbone Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the ophthalmic Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the ophthalmic surgeon, patient’s anatomy, cooperation of patient during the surgery, sterilization and hygiene, attention of assistant surgeon, calibration of equipment and quality/chemical composition of intraocular material were identified to be Critical-to-Quality (CTQ) factors for a successful phacoemulsification cataract surgery. The most frequently occurring complication was found to be iris atrophy. The process sigma level for the process was found to be 3.958

Keywords: : Six Sigma; ophthalmology; phacoemulsification cataract surgery; complications (search for similar items in EconPapers)
JEL-codes: I12 L15 (search for similar items in EconPapers)
Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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