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International Review of Management and Marketing

2011 - 2022

Current editor(s): Ilhan Ozturk

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Volume 12, issue 5, 2022

The Contributions of Customer Knowledge and Artificial Intelligence to Customer Satisfaction pp. 1-4 Downloads
Ibrahim Zada
The Antecedents and Consequences of Customer Inspiration: The Mediating Role of Perceptual Fluency in the Online Shopping Context pp. 5-11 Downloads
Tamara Kasamani, Alaa Abass and Nehale Mostapha
Impact of Business Intelligence on Strategic Entrepreneurship: The Mediating Role of Organizational Agility pp. 12-20 Downloads
Isra Sitan Al Qasrawi and Khaled Khalaf Alafi
Taking Full Advantage of the COVID-19 Era to Intensify the Use of Information and Communication Technology Tools in Higher Education Institutes pp. 21-32 Downloads
Kenneth Nwanua Ohei and Sam Lubbe
Investigating Business Intelligence as a Possible Differentiator for Administrative Competitive Edge pp. 33-42 Downloads
Khomotjo Jane Kutumela, Sam Lubbe and Kenneth Nwanua Ohei

Volume 12, issue 4, 2022

The Effect of Human Resource Management Practices on Employees’ Motivation and Creativity in the Private Sector of Saudi Arabia pp. 1-9 Downloads
Samerah Abdullah H. Al-Kazlah and Roaa Osama Badkook
Exploring the Antecedents and Brand Avoidance as the Outcome, of Identity Incongruity pp. 10-18 Downloads
Pierre Mostert and Tiaan Naude
Critical Factors for the Successful Implementation of a Strategic Business Plan among Small and Medium Size Enterprises pp. 19-28 Downloads
Paul Saah
An Investigation on Consumer Perceptions of Email and Social Media Marketing: An Advertising Case in South Africa pp. 29-37 Downloads
Caitlin de la Roche, Tiago de Barros, Tinashe Chuchu, Brighton Nyagadza and Marike Venter de Villiers

Volume 12, issue 3, 2022

Implementation of Quality Management towards the Internal Service Quality and Trust in Management and its Impact on Job Satisfaction: The Role of Moderation of the National Health Insurance System pp. 1-9 Downloads
Ridwan Tonny Hasiholan Pane, Djoko Setyadi and Titik Rosnani
Strategic Leadership Qualities to Enhance the Payment Culture for Municipal Services within an African Context pp. 10-17 Downloads
Prince Enwereji and M. Potgieter
Service Quality and Students’ Satisfaction in Tanzania’s Higher Education: A Re-examination of SERVQUAL Model pp. 18-25 Downloads
Chacha Magasi, Robert Galan Mashenene and Dorice Munuo Ndengenesa
An Investigation into Online Shopping Cart Abandonment in South Africa pp. 26-30 Downloads
Lesley G. Benson and Tinashe TR Ndoro
Relationship between Government Financial Grants, Internal Revenue and Maternal Mortality Rate in South Africa pp. 31-36 Downloads
Seshoka L. Muila and Collins C. Ngwakwe

Volume 12, issue 2, 2022

Influential Factors Affecting Earnings Management in Public Listed Companies: A Conceptual Model pp. 1-10 Downloads
Sayaf Algrady and Xie Xiaojun
Accounting Information System and Computerisation: A Conceptualisation pp. 11-14 Downloads
Collins C. Ngwakwe

Volume 12, issue 1, 2022

A Path Model of Innovative Customer Orientation and Company Performance with the Moderating Influence of Company Training pp. 1-10 Downloads
Ayse Gönül Demirel and Neslihan Yayla
The Mediating Role of Age Productivity on Human Resources Development, Health Infrastructure, and Proverty Level pp. 11-18 Downloads
Antoni Pestaria, Kamaludin, Husaini and Fadli
Analysis of Smart Home Systems in the Context of the Internet of Things in Terms of Consumer Experience pp. 19-31 Downloads
Serap Turkyilmaz and Erkut Altindað
Implementation Model of Equity Participation in Regional Development Banks in Indonesia pp. 32-42 Downloads
Elian Susanti, Ridwan Nurazi, Fachruzzaman, Saiful and Dodi Hardinata
Capital Regulation and Risk-taking Behavior: Empirical Evidence for Islamic Banks pp. 43-50 Downloads
Yomna Daoud and Aïda Kammoun

Volume 11, issue 6, 2021

The Role of Leadership in Implementation Public Information System of Local Government Institutions in Indonesia pp. 1-9 Downloads
Nurlia Dewi, Willy Abdillah, Muhartini Salim and Slamet Widodo
Understanding Perceived Risks in Proximity Mobile Payment Adoption in South Africa and the Mediating Effect of Perceived Value pp. 10-20 Downloads
Michael Humbani
Strategic Flexibility Mediating the Impact of Entrepreneurial Orientation on Organizational Excellence pp. 21-29 Downloads
Rula Hani AlHalaseh and Ziad Ayoub
Managing Strategy-Culture Dichotomies in South African Municipalities: A Payment Culture Perspective pp. 30-37 Downloads
Prince Enwereji and D. E. Uwizeyimana

Volume 11, issue 5, 2021

The Impact of Store Layout on Consumer Buying Behaviour: A Case of Convenience Stores from a Selected Township in Kwazulu Natal pp. 1-6 Downloads
Tshepo Tlapana
Religious Belief on Online Buying Intention of Muslim Clothing in Indonesia pp. 7-11 Downloads
Ronal Aprianto, Muhartini Salim and Sardiyo Sardiyo
What Evidence Exists on Individuals’ Sustainable Consumption Practices in Africa? A Scoping Review Protocol pp. 12-17 Downloads
Peter Ansu-Mensah, Monica Ansu-Mensah and Desmond Kuupiel

Volume 11, issue 4, 2021

The Impact of Audit Committee Characteristics on Audit Quality: Evidence from Saudi Arabia pp. 1-12 Downloads
Helmi A. Boshnak
The Influence of Green Performance Appraisal and Green Compensation to Improve Employee Performance through OCBE pp. 13-22 Downloads
Fathia Ardiza, Lenny C. Nawangsari and Ahmad H. Sutawidjaya
Transition into Veganism: Drivers of Vegan Diet Consumption pp. 23-28 Downloads
Rejoice Jealous Tobias-Mamina and Eugine Tafadzwa Maziriri
Integration of Artificial Intelligence Marketing to Get Brand Recognition for Social Business pp. 29-37 Downloads
Sharjana Alam Shaily and Nazmun Nahar Emma
Employee Green Behavior on Generation X and Y Millennial pp. 38-48 Downloads
Resti Eva Mayangsari, Lenny C. Nawangsari and Ahmad H. Sutawidjaya
The South Africa 2010 FIFA World Cup: A Look Back: Perceptions of its Impact on Tourism in South Africa pp. 49-58 Downloads
Tinashe Chuchu

Volume 11, issue 3, 2021

Decision-making and Effectiveness of Business Results in Times of COVID-19 pp. 1-12 Downloads
Carlos Arturo Hoyos-Vallejo
Ethical Issues in Marketing Communication for Real Estate in India pp. 13-21 Downloads
Dhruba Jyoti Sen
Examining the Contribution of Valuable and Rare Resources and Capabilities to Performance of Micro Enterprises pp. 22-29 Downloads
Daisy Lily Moscare-Balanquit
Using “Memes” as a Marketing Communication Tool in Connecting with Consumers within the Age of Digital Connectivity pp. 30-35 Downloads
Sorina Vasile, Lebogang Mototo and Tinashe Chuchu
The Role of Career Development in the Relationship between Project-based Organization and Human Resource Management: Evidence from Tunisia pp. 36-41 Downloads
Mohamed Ali Hedhili and Sami Boudabbous
Building a Learning Organization in the Digital Era: A Proposed Model for Vietnamese Enterprises pp. 42-48 Downloads
Bui Quang Tuyen
Dear Customer, Thank You for Your Review: The Service Failure-recovery Dyadic Interactions in the Restaurant Industry pp. 49-57 Downloads
Inda Premordia and Timea Gál
Influencing Factors Affecting Young People’s Attitude Towards Online Advertising: A Systematic Literature Review pp. 58-72 Downloads
Ivan De Battista, Franco Curmi and Emanuel Said
The Analysis of Green Supply Chain to Improve Performance Solid Product Using SCOR Analysis at Pharmaceutical Company, Jakarta pp. 73-84 Downloads
Panji Dewa Jayeng Raga, Ahmad H. Sutawijaya and Lenny C. Nawangsari
The Factors That Influence Organizational Citizenship Behaviour For The Environment pp. 85-95 Downloads
M. Nur Huda, Lenny C. Nawangsari and Ahmad H. Sutawidjaya

Volume 11, issue 2, 2021

A Study of Online Customers Repurchase Intention Using the 4Rs of Marketing Framework pp. 1-10 Downloads
Enrico C. Mendoza
Omni and Multi-Channel: Relationship with Utilitarian/Hedonic Benefits, Shopping Value and Channel Patronage pp. 11-22 Downloads
Randheer Kokku
The Impact of Absenteeism in Banking Sector in Oman pp. 23-29 Downloads
Razan Saleh Al Zadjali and Omer Ali Ibrahim
The Internationalization of Companies: Structural Comparison Analysis between Behavioral Models and Economic Models pp. 30-38 Downloads
Mohamed Noor Maioui and Karim Gassemi
Customer Patronage Intentions and Moderating Effect of Customer Mood on Retailscape Elements and Customer Joy: A Study of Grocery Retail Stores in Riyadh pp. 39-46 Downloads
Mohammed Almotairi
The Impact of Strategic Awareness on Enhancing Organizational Immunity System: An Applied Study on Jordanian Food Manufacturing Companies pp. 47-58 Downloads
Ghazy Al-Badayneh
Face-saving and Seasonal Gifts: Analysis of Cultural Exchanges in the Confucian Market Place pp. 59-66 Downloads
Vic Benuyenah

Volume 11, issue 1, 2021

Impact of Factors on the Intention to Use Ride-hailing Technology Applications during the COVID-19 Epidemic in Vietnam pp. 1-7 Downloads
Nguyen Ngoc Mai, Nguy?n Th? Minh Th?o and Vo Hoang Ngoc Thuy
Utilisation of Social Media by Micro, Small and Medium Enterprises in Brunei Darussalam pp. 8-20 Downloads
Nasshata Fatiha A. Hashim, Siti Kamaliah Alek, Khairunnisa Nurasikin Asmali, Rafidah Rosli, Nurliyana Amalina R. A. Halim and Mohammad Nabil Almunawar
Determination of Success Driven Motivation in Communication for Secondary Education 10th Year Students TRNC Sample pp. 21-28 Downloads
Remziye Terkan and Onder Ucar
How is the Performance of Education in Indonesia? pp. 29-35 Downloads
Milawati Milawati and Abdul Rozak Fahrudin
Self-Leadership and Empowering Leadership in a Western Balkan Context pp. 36-47 Downloads
Peter Nientied and Merita Toska
Talent Retention at Commercial Banks in Vietnam pp. 48-59 Downloads
Nguyen Ngoc Mai and Vo Hoang Ngoc Thuy
Talent Retention at Commercial Banks in Vietnam pp. 60-67 Downloads
Obeid Ahmed Obeid Abdelnour
The Impact of Applying Talent Management Strategies on Achieving Happiness in the Work Environment: An Applied Study on the Royal Jordanian Airlines Company pp. 68-77 Downloads
Eyad Taha Al-Rawashdeh
Page updated 2022-11-30