Integration of Six Sigma Methodology to Reduce Complications in a Private Hemodialysis Center

Celil Gokay Ekinci, Mehmet Taner and Engin Erbas
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Celil Gokay Ekinci: Private Kadikoy Hemodialysis Center, Istanbul, Turkey.
Engin Erbas: Institute of Health Sciences, Uskudar University, Istanbul, Turkey.

International Review of Management and Marketing, 2015, vol. 5, issue 1, 36-44

Abstract: This paper aims to evaluate the complications occurred during and after the hemodialysis sessions made in a private hemodialysis center in terms of their sigma levels and severity. Complications with sigma levels under 4.00 indicate that the sessions need improvement and corrective actions. Vital few and trivial many critical to quality (CTQ) factors are determined and some improvement suggestions are made for the process based on the vital few CTQ factors. Consequently, it is found that the hemodialysis process operates at a 3.5342 sigma level

Keywords: Six Sigma; Hemodialysis; Complications (search for similar items in EconPapers)
JEL-codes: I20 L15 (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:eco:journ3:2015-01-04

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