Determination of Organizational Stress and Organizational Burnout Levels of Mid Level Managers Working in Four and Five Star Hotel Businesses

Sevket Yirik, Deniz Oren and Remziye Ekici
Additional contact information
Sevket Yirik: Akdeniz University, Faculty of Tourism, Dumlupýnar Boulevard, Antalya, Turkey,
Deniz Oren: Akdeniz University, Vocational School of Gazipaþa, Antalya, Turkey,
Remziye Ekici: Akdeniz University, Faculty of Tourism, Antalya, Turkey.

International Review of Management and Marketing, 2015, vol. 5, issue 2, 52-60

Abstract: The present study emphasizes the concepts of stress and organizational stress which are the main concepts constituting theoretical foundation of the research; evaluates infl uences of stress on organization; discusses the concept of organizational burnout as well as its sub-dimensions; and analyses organizational stress and burnout levels of mid level managers working in four and fi ve star hotels. The purpose of this study is to analyze the relationship between organizational stress and organizational burnout levels of mid level managers of four and fi ve star hotel businesses. Survey has been conducted on 318 employees of four and fi ve star hotels operating in Alanya, Turkey. According to the analysis of data, it has been observed that ages of mid level managers have an infl uence on their organizational stress and burnout levels. Genders of mid level managers are infl uential on their organizational stress levels while they have no infl uence on their burnout levels. Education levels of managers infl uence their organizational stress levels while they have no infl uence on their burnout levels. The departments of managers are infl uential both on organizational stress and burnout. Positions of managers infl uence their burnout levels while they have no infl uence on their organizational stress levels.

Keywords: Hotel Personnel; Organizational Stress; Organizational Burnout; Tourism (search for similar items in EconPapers)
JEL-codes: L83 M1 (search for similar items in EconPapers)
Date: 2015
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.econjournals.com/index.php/irmm/article/download/1128/pdf (application/pdf)
http://www.econjournals.com/index.php/irmm/article/view/1128/pdf (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eco:journ3:2015-02-02

Access Statistics for this article

International Review of Management and Marketing is currently edited by Ilhan Ozturk

More articles in International Review of Management and Marketing from Econjournals
Bibliographic data for series maintained by Ilhan Ozturk ().