The Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia

Syed Haider Ali Shah and Loo-See Beh
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Syed Haider Ali Shah: Faculty of Economics and Administration, University of Malaya, Malaysia,
Loo-See Beh: Faculty of Economics and Administration, University of Malaya, Malaysia.

International Review of Management and Marketing, 2016, vol. 6, issue 4, 823-835

Abstract: Employees are the backbone of any organization. Engaged and motivated employees enable the organization to gain the competitive advantage. Retention of employees is the main concern of organization now a days. The purpose of this study was to examine the direct relationship of motivation enhancing practices on turnover intentions and through talent engagement (job engagement and organization engagement) among the managers in hotel industry in Kuala Lumpur. This study investigated engagement in two dimensions. A total of 560 questionnaires were distributed to managers, who were working in three star, four star and five star hotels located in Kuala Lumpur. Structural equation modeling was applied to test the hypotheses. The study found that motivation enhancing practices (employee recognition, salary and perks, performance feedback, opportunities for advancement and development job security and workload) have significant negative relationship with employees’ turnover intentions. The interesting finding is that job engagement does not mediate between the motivation enhancing and turnover intentions while organization engagement statistically significant mediates the relationship. The findings of this study is important for hotels management to implement these motivation enhancing practices. Management of hotels should pay more attention to these motivation enhancing practices in order to retain the potential managers

Keywords: Motivation Enhancing Practices; Talent Engagement; Structural Equation Modeling (search for similar items in EconPapers)
JEL-codes: B10 H10 (search for similar items in EconPapers)
Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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