The Role of Supervisor Support on Work-Family Conflict and Employee Turnover Intentions in the Workplace with Mediating Effect of Affective Commitment in Twin Cities in the Banking Industry, Pakistan

Muhammad Iqbal Khan, Syed Haider Ali Shah, Aftab Haider, Shahab Aziz and Munaza Kazmi
Additional contact information
Muhammad Iqbal Khan: Department of Management Sciences, Bahria University, Islamabad, Pakistan,
Syed Haider Ali Shah: Department of Business Studies, Bahria University, Islamabad, Pakistan
Aftab Haider: Department of Business Studies, Bahria University, Islamabad, Pakistan
Shahab Aziz: Department of Business Studies, Bahria University, Islamabad, Pakistan
Munaza Kazmi: Department of Management Sciences, Bahria University, Islamabad, Pakistan,

International Review of Management and Marketing, 2020, vol. 10, issue 6, 42-50

Abstract: Organizations compete in today’s world through its intangible assets which literature describe as human capital. Technology can be replaced but human capital cannot be replaced completely ever. Employee retention is center of attention for all the organizations’ nowadays. Retentions of employees’ mainly based on supervisors support and their affiliation with organization. This paper attempts to examine the impact of supervisor support on work family conflict and turnover intentions directly and indirectly through affective commitment. In order to collect the data this study used closed ended questionnaires from banking industry of twin cities of Pakistan. SEM (AMOS) was employed to test hypotheses. Findings reveal the mediating role of affective commitment particularly in context banking sector of Pakistan. This study filled the gap by investigating supervisor support on work family conflict along with affective commitment. Findings of this study are important from two perspectives. First is the banking sector and secondly the twin cities in which there is almost no study has been conducted before. Implications are particular for banking industry top managers and practitioners. Top management can implement such practices in order to retain their employees’.

Keywords: Supervisor Support; Work-Family Conflict; Employee Turnover Intentions; SEM (search for similar items in EconPapers)
JEL-codes: M15 M16 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.econjournals.com/index.php/irmm/article/download/10807/pdf (application/pdf)
https://www.econjournals.com/index.php/irmm/article/view/10807/pdf (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eco:journ3:2020-06-6

Access Statistics for this article

International Review of Management and Marketing is currently edited by Ilhan Ozturk

More articles in International Review of Management and Marketing from Econjournals
Bibliographic data for series maintained by Ilhan Ozturk ().