Investigating the Impact of Cyberspace Usage on Employee Productivity in Afghanistan’s Public Sectors: A Case Study of Badakhshan and Parwan Provinces

Hamayoon Behmanush, Mujtaba Jawed and Mohammad Zafar Zafar
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Hamayoon Behmanush: Department of Information Technology, Parwan University, Afghanistan
Mujtaba Jawed: Department of Information System, Parwan University, Afghanistan
Mohammad Zafar Zafar: Department of Information Technology, Badakhshan University, Afghanistan.

International Review of Management and Marketing, 2023, vol. 13, issue 5, 26-32

Abstract: Employees are arguably the most valuable asset of any organization since they can create value and provide organizations with a long-term competitive edge. Therefore, they are crucial to the organization's success, and the effectiveness of the organization is determined by the productivity of its workforce. It has become increasingly common for employees to use cyberspace extensively at work, often causing work to be postponed and resulting in client dissatisfaction. The primary objective of this study was to determine whether employees' time spent in cyberspace impacted their performance and their relationships with clients. The sample was drawn at random from employees whose workplaces had internet access as well as clients of the organization. We use the Analysis of Variance (ANOVA) test and Pearson's correlation coefficient to determine the strength of the relationship between the variables. The results of the study indicate that employee productivity is negatively correlated with Cyberspace Activities at Office Time (SAO).

Keywords: Cyberspace; Employee Productivity; Public Sector; Employee’s Perspective; Client’s Perspective (search for similar items in EconPapers)
JEL-codes: H11 H70 N75 (search for similar items in EconPapers)
Date: 2023
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