PUBLIC SECTOR PERFORMANCE MANAGEMENT: THE SHIFT FROM ANNUAL PERFORMANCE REVIEW TO REGULAR FEEDBACK

Bonson Alemu Hambissa, Worku Mekonnen Tadesse and Gemechu Ararssa Regassa
Additional contact information
Bonson Alemu Hambissa: PhD Candidate, Department of Public Management and Policy, Addis Ababa University, Ethiopia
Worku Mekonnen Tadesse: PhD, Department of Business Leadership, School of Commerce, Addis Ababa University, Ethiopia
Gemechu Ararssa Regassa: PhD, Department of Public Administration, Oromia State University, Ethiopia

Social Sciences and Education Research Review, 2023, vol. 10, issue 1, 212-217

Abstract: Feedback is an integral part of performance management system. It is about accessing the work that needs to be done and providing opportunities for performance improvement and professional development. Consequently, many public sector organizations aims to promote a high-performing culture and aspire to rely on continuous feedback as a significant part of their performance management system. Nonetheless, they fail to apply the continuous performance feedback and stick to the old year-end evaluation. The year-end one time overall performance evaluation is late and less powerful to result in learning and performance improvement. For example, feedback given on December for January's performance will have less corrective power. Hence, this review is intended to shade light on the need to shift from the old annual performance evaluation to regular performance feedback in public sector organizations. Accordingly, pertinent theoretical and empirical works were consulted. Many private sector organizations are switching from single annual evaluation to a culture of continuous conversations with meaningful performance feedback while most public sector organizations are still using the old annual performance management approach. Hence, public sector organizations need to shift to continuous performance feedback with regular check-ins for it allow managers and job owners quickly tackle issues before they become problems and fosters a forward-looking conversation by emphasizing continued feedback that is in the moment and frequent. It also help to create a culture where people are comfortable giving feedback up, down, and across an organization.

Keywords: Regular Feedback; Annual Review; Public Sector; Performance Check-Ins (search for similar items in EconPapers)
JEL-codes: H83 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://sserr.ro/wp-content/uploads/2023/07/sserr-10-1-212-217.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:edt:jsserr:v:10:y:2023:i:1:p:212-217

DOI: 10.5281/zenodo.8151121

Access Statistics for this article

Social Sciences and Education Research Review is currently edited by Stefan Vladutescu

More articles in Social Sciences and Education Research Review from Department of Communication, Journalism and Education Sciences, University of Craiova
Bibliographic data for series maintained by Dan Valeriu Voinea ().