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Why Dick and Jane don't ask: Getting past initiation barriers in negotiations

Roger J. Volkema

Business Horizons, 2009, vol. 52, issue 6, 595-604

Abstract: Negotiation is an essential skill for personal well-being and professional success, a skill that begins with identifying and acting on one's wants and needs. Many individuals, however, lack the confidence, motivation, or training to simply ask for what they want in certain situations; for example, when negotiating with an important client. Still others are reluctant to initiate requests in general. This article discusses the personal characteristics and situational factors that influence an individual's likelihood of engaging another party in a negotiation, making a request, and optimizing that request. Herein, specific suggestions are offered for managing this critical phase of the negotiation process via three steps: mental preparation prior to the engagement; positioning prior to, and at the point of, the engagement; and verbal craftsmanship during the delivery of one's request.

Keywords: Negotiation; Initiation; behavior; Attitudes; Self-efficacy; Situational; factors (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (3)

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