The virtual reality value chain

Anouk de Regt, Stuart J. Barnes and Kirk Plangger

Business Horizons, 2020, vol. 63, issue 6, 737-748

Abstract: Virtual reality (VR) technology is predicted to become indispensable in the business world, as it fundamentally reimagines the ways in which firms interact with customers. This technology has sparked a VR ecosystem, with multiple types of firms and other stakeholders interacting to create value. Firms need to define their roles in this ecosystem in order to capitalize on the opportunities and address the challenges they face when navigating its complexities. This article develops a VR value chain that illustrates how the use of VR technologies adds value to key stakeholders. It also provides an understanding of the current state of the VR ecosystem and serves as a source for strategic managerial decision making and future VR research.

Keywords: Virtual reality ecosystem; VR technology; Value chain; Marketing strategy; Disruptive technology (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:bushor:v:63:y:2020:i:6:p:737-748

DOI: 10.1016/j.bushor.2020.08.002

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