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Learning effects on maintenance outsourcing

Hakan Tarakci, Kwei Tang and Sunantha Teyarachakul

European Journal of Operational Research, 2009, vol. 192, issue 1, 138-150

Abstract: The objective of this paper is to study learning effects on maintenance outsourcing. We consider a situation in which a manufacturer offers a short-term outsourcing contract to an external contractor who is responsible for scheduling and performing preventive maintenance and carrying out minimal repairs when the process fails. The manufacturer's payment to the contractor consists of a fixed amount along with cost subsidization for each maintenance operation performed. We assume learning occurs when the contractor performs preventive maintenance that reduces both time and cost. Two types of learning are considered: natural learning and learning by costly efforts. We demonstrate that a well-designed payment scheme can induce the contractor to adopt the maintenance schedule that maximizes the manufacturer's profit.

Keywords: Maintenance; outsourcing; Learning; Cost; subsidization (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (16)

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European Journal of Operational Research is currently edited by Roman Slowinski, Jesus Artalejo, Jean-Charles. Billaut, Robert Dyson and Lorenzo Peccati

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