On the student evaluation of university courses and faculty members’ teaching performance

Yiannis Nikolaidis and Sotirios G. Dimitriadis

European Journal of Operational Research, 2014, vol. 238, issue 1, 199-207

Abstract: Trying to determine higher education quality, one gets quickly to one of its significant dimensions, namely the quality of faculty members’ teaching. The latter and, overall, the quality of any university course should be certainly evaluated by their recipients, namely students. In this paper we develop a statistical framework based on Statistical Quality Control mainly, which can be used in order to exploit student evaluations as much as possible. More specifically we present two directions of data monitoring and analysis; the one uses control charts and the other hypotheses testing. The results that can be raised through both directions are crucial for any decision maker.

Keywords: Higher education; Student evaluation; Questionnaire; Statistics; Control charts; Hypotheses testing (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ejores:v:238:y:2014:i:1:p:199-207

DOI: 10.1016/j.ejor.2014.03.018

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